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Privacy

Tregoose Old Mill are committed to protecting and respecting privacy.

This statement explains how and when we collect information about you, how we use this information and when and who it may be shared with. It also explains how you can request information held about you.

 

Who are we? Tregoose Old Mill is a privately-owned holiday cottage business. We arrange the booking and provision of luxury holiday rental accommodation in North Cornwall. Any questions relating to this statement, our privacy practices, or a request for your personal information should be addressed to the data protection officer and sent in writing by email to hello@tregooseoldmill.com

 

What information do we collect? We collect information about you as part of the booking process and its functions. The information includes your name, address, telephone number and email address.  

What do we use the information for? We collect information about you to:
• Process the booking
• Communicate throughout the process of booking and managing your holiday experience
• Carry out our obligations arising from any contracts entered into by you and us
• Notify of any changes to our services
• Send you communications which may be of interest to you relating to Tregoose Old Mill
• Analyse and review stay details for marketing purposes of Tregoose old Mill

 
Who do we share your information with? We will only pass on your details to individuals such as key holders/cleaners and only as part of the business process and functions. This is so that your holiday booking may be managed and provided. We keep your information securely and do not share it with third parties other than outlined in this statement or where permitted by law.

 

How do we treat your information? All details you give to Tregoose Old Mill at any time will be kept for the period of your booking, holiday and such reasonable period thereafter. We keep your information securely and do not share this with third parties other than as set out in this statement. Only names, contact details and booking preferences will be used for marketing purposes unless you are informed otherwise when you provided the information.

 

How do I find out more about information rights? In the first instance please contact us at hello@tregooseoldmill.com should you have any query about how your information is being collected, processed and used. The Information Commissioner’s website contains further useful information and advice: www.ico.org.uk

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